Ordering, setting up a Firestick, a channel that will not load at ten to five on a Sunday — message us and a person answers. No ticket queue and no bots.
What can we help with
Tell us the length and how many devices; we send payment details and then the login.
24 hours on one device, no card. Say which device you want to test on.
Firestick, smart TV, Android, Apple or MAG — we will do it with you.
Buffering, a missing channel, a login that stopped — send a photo of the screen.
Send a message
It does not go into a mailbox we check twice a day — it opens WhatsApp with your details written out, so your message lands with the same person who would answer anyway.
Before you message
WhatsApp is the fastest — it is watched through the night and on match days. E-mail is answered too, but if something is urgent during a game, message us.
Yes, that is most of what we do. Tell us the device, send a photo of the screen you are stuck on, and we will walk you through it step by step.
The plan length and how many devices. Any 'Order on WhatsApp' button on the plans page writes that message for you; we reply with payment details and then your login.
Message us with the channel name and roughly what time it started. Most of the time it is the app's stream setting or evening congestion on the line, and both are quick to sort.
We work through WhatsApp and e-mail so there is always a written record of your login and your order. It also means we can answer at 2am, which a phone line cannot.
24 hours on one device, no card, and we will set it up with you on WhatsApp.
